Script for an E911 Test Call

You can use the script below to make an E911 test call and verify the information that the emergency operator receives. Please note that some localities require you to schedule E911 test calls in advance and will charge penalties otherwise. You should check with your local authorities before placing any unscheduled E911 test calls.

Hello, this is a non-emergency call, I'm making a Voice-Over-IP test call. Do you have a moment to verify my emergency information or can we schedule a later time to do so?
Did you receive ANI information? What number do you show?

(confirm that this matches the caller-ID/DID number that you expected to send)

Were you able to retrieve ALI information? Can you verify the address that is displayed?

(confirm that this matches your intended emergency address)

Do you show my Call Back Number?

(confirm that this matches the caller-ID/DID number that you expected to send)

Does the information on your display appear in the proper fields?

(the operator should answer yes, which confirms that none of the information fields appeared ordered incorrectly, e.g. the street number in the city field)

Thank you for your time, we may be placing a couple more test calls today...
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